Incentive Program Data Entry Associate

At J.Jill, we’re redefining what it means to dress and live with ease. As a women-led, Boston-based lifestyle brand with 200+ stores nationwide, we design thoughtful, inspired apparel and accessories that celebrate the totality of all women. We’re entering an exciting chapter of growth — expanding our footprint, reaching new customers, and deepening long-standing relationships. We're seeking bold thinkers and doers to join us. With competitive pay and benefits, a supportive culture, and the chance to make a real impact, this is more than a job, it’s an opportunity to bring our ethos keep it simple, make it matter to life in new and inspiring ways.

Handles all the data entry functions of the PACE incentive system that include, but are not limited to, the input of time standards, associate time and functions performed, paid time off and quality audit data.  Ensures the accuracy and integrity of management reports, associate incentive pay and transfer of information over to payroll department.  Performs additional duties, including assisting in the collection of data and verification of the quality performance of associates, departments and the adherence to service standards in the functions of the DC’s operations, which are used as components in the calculation of weekly incentive pay for the DC associates.  Adheres to all J.Jill safety standards.

ESSENTIAL FUNCTIONS:

·Perform random quality audits to validate adherence to service standards, adjusting audit schedules based on workflow changes.

·Maintain detailed and accurate records of audits, including errors, warnings, and FYIs at both associate and department levels.

·Document discrepancies related to service standards and communicate findings promptly to department management team.

·Assist in compiling and distributing weekly incentive program performance reports for associates and departments.

·Support the Incentive Program Administrator with data entry, including timekeeping, job functions, and quality audit data.

·Prepare and distribute daily reports to department management team as needed.

KNOWLEDGE, SKILLS & ABILITIES:

• Strong data entry skills and/or prior experience.
• Excellent interpersonal skills with the ability to maintain effective working relationships.
• Sound judgment and ability to follow detailed instructions.
• Familiarity with PkMS warehouse systems is helpful but not required.
• Strong attention to detail and commitment to customer service.
• Effective communication and problem-solving abilities.
• Flexibility to adjust to workflow and operational changes.
• Demonstrated ability to work collaboratively as part of a team.

EDUCATION & EXPERIENCE:

• 1+ years of experience in a Distribution Center or similar environment.

Specific physical requirements and/or environmental exposures are an essential part of the job. Please see attached addendum.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of this position.