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Sales Associate - Eastwood Towne Center

Lansing, Michigan

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Lead with passion

Exciting and fast-paced, a career within our J.Jill stores is an opportunity to help our customer fuel her joy and impact with style for all of who she is. From sales positions to management, our store associates lead with customer obsession to create styles and experiences with intentional ease.

  • Part Time - Regular

Our Culture

At J.Jill, we are a community of associates who create, explore, and express ourselves. In our collective efforts to celebrate the totality of every woman, we are proud to cultivate a culture where every associate is empowered to embrace new ways of working, while keeping it simple to get things done.

Culture at J.Jill

Explore a Career with J.Jill

  • You can thrive behind the scenes supporting the store's operational and customer service efforts, such as receiving and stocking merchandise, all while contributing to an exceptional shopping experience.

    Is customer service and sales more your passion? We also have Sales Associate opportunities.

  • If you are passionate and customer-obsessed, you will enjoy building relationships and assisting customers with their needs, while providing a welcoming and positive shopping experience.

    Many of our Sales Associates have become Sales Leads.

  • Support store leadership in driving sales and team support. You will thrive in creating meaningful connections while delivering an exceptional shopping experience.

    This can lead to a great career in retail management with us.

  • As a dynamic leader who thrives on building relationships, inspiring teams, and driving a profitable business, you will support the overall success of the store.

    You could be on your way to running your own store.

  • Do you possess a savvy, entrepreneurial spirit? If you do, come drive a profitable business and bring a high level of energy to inspire the team through great communication and coaching, all while being a product expert.

  • Continue growing your retail career through supporting the District Manager by leading a group of stores, including your own home store. You’ll drive sales, maximize store performance, maintain a focus on operational excellence and visual standards, and develop a strong, customer-obsessed team.

  • Leaders who are strategic and inspirational, and who drive performance through empowering and supporting store management teams thrive with us. Your entrepreneurial spirit will help you lead a group of stores while cultivating customer-obsessed, high-performing teams that represent the heart of the J.Jill brand.

Meet Our People

What I love most about working here is our customer and getting her in trend-right pieces, seeing the products I assorted on customers, and hearing positive feedback on how much they LOVE the new collections.

Robin Mosher

Merchant

Employee Benefits & Rewards*

  • Healthcare

    Medical, Dental, Vision

  • Paid Time Off

  • Associate Discount

  • 401(k) Retirement plan with match

  • Incentive Plan/Bonus Plan

*Benefits eligibility varies on full-time/part-time hours worked

Responsibilities

Sales Associate - Eastwood Towne Center

Lansing, Michigan

Req ID 2020-2650 Apply Now
Our Brand :

J.Jill is a national lifestyle brand that provides apparel, footwear and accessories designed to help its customers move through a full life with ease. The brand represents an easy, thoughtful, and inspired style that celebrates the totality of all women and designs its products with its core brand ethos in mind: keep it simple and make it matter. J. Jill offers a high touch customer experience through over 200 stores nationwide and a robust ecommerce platform. J.Jill is headquartered outside Boston.


Overview :

The Sales Associate is a member of a talented team that provides service that is unique to our customer’s needs.  Our associates build genuine connections and loyalty with our customers and help them build an entire wardrobe.  Provides a high level of customer service support with product expertise and advanced selling skills. Sales associates also ensure the store environment and visual merchandising standards are consistently maintained.


Responsibilities :

Sales Generation and Performance
Responsible for achieving individual and team sales and productivity performance goals:

  • Greet customers promptly and genuinely, and re-engage appropriately
  • Build customer loyalty by creating genuine connections with customers
  • Conduct company sponsored outreach to acquire new customers and increase shopping visits
  • Provide our customers with helpful service that is unique to their needs, greeting customers promptly and genuinely

Customer Service

  • Guide customers to looks that flatter 
  • Assist customers in building great wardrobes by providing guiding, helpful service and advice, suggesting layering and accessorizing options
  • Help our customers build an entire wardrobe that is easy, versatile and trend right
  • Keep up-to-date on J. Jill product features: colors, fabrics, fit, styles, care, etc.
  • Keep up to date on what’s in fashion today and how J. Jill translates fashion trends for our customers

Visual Merchandising

  • Assist with floor set execution and ongoing re-merchandising of store
  • Maintain excellent visual standards
  • Replenish the sales floor according to minimum product level standards

Operational Excellence

  • Contribute to operational excellence by participating in all operational functions including: marketing, product processing and replenishment, markdowns and promotions, store cleanliness and backroom organization 
  • Complies with company policies and procedures, ensures a safe environment and protects company assets

Qualifications :
  • Previous work experience in a retail environment, Women’s specialty retail experience preferred
  • Point of sale system, technical experience
  • Connections within the community preferred
  • Passionate about fashion and the J. Jill brand; continually enagaged

  • Excellent communication skills
  • Proven sales and customer service skills
  • Strong style, merchandising and wardrobing skills


About Us :

At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided by a culture that values keeping it simple and making it matter. J.Jill is an equal opportunity employer and is committed to providing an inclusive and professional workplace free from discrimination and harassment. All employment decisions at J.Jill are based solely upon business needs, job requirements and individual qualifications without regard to race, color, religion, sex, pregnancy and pregnancy related conditions, gender identity, gender expression, national origin, sexual orientation, sexual and reproductive health decisions, age, marital status, disability, genetic information, military or veteran status or any other legally protected status.  J.Jill provides reasonable accommodation to qualified individuals, in accordance with applicable laws.  If you need to inquire about an accommodation to assist with completing the application process, please email Talent.Acquisition@jjill.com


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