Sales Lead

J. Jill is a national lifestyle brand that offers apparel, footwear, and accessories designed to help its customers navigate life with ease. The brand represents an effortless, thoughtful, and inspired style that celebrates the totality of all women, designing its products with its core brand ethos in mind: keep it simple and make it matter. J. Jill offers a high-touch customer experience through over 200 stores nationwide and a robust e-commerce platform. J. Jill is headquartered outside Boston.

At J. Jill, we value community and genuine connections. We seek a passionate and customer-focused Sales Lead to drive sales and support the team. You will enhance customer experiences and foster an inclusive store culture.

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions. Support community engagement initiatives to strengthen brand presence.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J. Jill’s products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing store, manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, proactively address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
• Perform additional responsibilities as assigned to help your store be successful.

Benefits, Tailored for You:

• Competitive hourly wage with performance-based incentives. Hiring immediately.
• Generous associate discount and opportunities for career growth.
• A supportive and inclusive team environment that values community engagement.
• Comprehensive benefits for full-time associates, including medical, dental, vision, 401(k), paid time off, and tuition reimbursement.
• Employee Assistance Program and additional group discounts.

• 1+ years of retail experience, preferably in women’s specialty retail or a strong sales and customer-obsessed environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.

Physical Requirements:

• Extensive standing, walking, reaching, bending, pushing/pulling and maneuvering around store, hang/fold merchandise, ladder climbing, operate POS registers and other company mobile devices, occasionally operate trash compactor (where applicable), occasionally use a hand truck, lift and carry up to 30lbs, and ability to joint/team lift.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.

At J. Jill, we believe in acknowledging, valuing, and celebrating our associates. We support the advancement of our associates by harnessing their unique contributions to drive growth and improvement, and our success is guided by a culture that values simplicity and making a meaningful impact. J. Jill is an equal-opportunity employer committed to providing an inclusive and professional workplace free from discrimination and harassment. All employment decisions at J.Jill are based solely upon business needs, job requirements, and individual qualifications without regard to race, color, religion, sex, pregnancy, and pregnancy-related conditions, gender identity, gender expression, national origin, sexual orientation, sexual and reproductive health decisions, age, marital status, disability, genetic information, military or veteran status or any other legally protected status.  J. Jill provides reasonable accommodation to qualified individuals in accordance with applicable laws.  If you need to inquire about an accommodation to assist with completing the application process, please email Talent.Acquisition@jjill.com