Sr Quality Assurance IS Specialist

J.Jill is a national lifestyle brand that provides apparel, footwear and accessories designed to help its customers move through a full life with ease. The brand represents an easy, thoughtful, and inspired style that celebrates the totality of all women and designs its products with its core brand ethos in mind: keep it simple and make it matter. J. Jill offers a high touch customer experience through over 200 stores nationwide and a robust ecommerce platform. J.Jill is headquartered outside Boston.

The Sr. Quality Assurance IS Specialist is a key member of the Information Services technical organization and has a crucial role on the Quality Assurance team. The Sr. QA IS Specialist takes the lead on test planning, test case development and execution, risk assessment, defect management and resolution. Leverages both manual and automated testing techniques. The candidate is expected to be hands on working directly with users, system analysts, project management, and developers to understand business processes and the applications under test.  The Sr. QA IS Specialist will mentor and train the QA team members and is an important participant in the success of the corporation in delivering high quality solutions to internal associates and J.Jill customers.

• Develop, document, and execute tests to achieve the quality standards agreed upon in the test strategy and test plans.
• Drive the development, maintenance and implementation of test automation frameworks and techniques
• Provide direction to team to optimize test coverage
• Provide leadership and support for test data management 
• Follow the established processes and procedures and ensure documentation of test artifacts meet standards for successful process-audits (including PCI and SOX).
• Identify and manage multiple project’s QA dependencies and deliverables to ensure effective execution and delivery of QA tasks on schedule and budget. 
• Identify and escalate risks and issues appropriately. QA is responsible for developing a risk matrix for every project and helping the team to prioritize the most important tests as part of test planning and execution to mitigate risks.
• Prepare activity, progress and status reports regarding QA activities for review by the QA Manager and Project leadership.  
• Ensure detailed reports on issues identified in QA testing, including steps to reproduce defects are provided to Development and Project Management.
• Work cross-functionality including other departments to triage customer reported issues. 

• Knowledge of software QA design and methodologies.  Must have the ability to apply knowledge and experience in solving problems that require in-depth evaluation.
• Experience and understanding of the system or software development lifecycle (SDLC).
• Experience in writing clear and comprehensive test plans and test cases
• Ability to mentor/train other members of the team
• Testing tools including automated testing processes and tools for functional, integration, and performance testing.
• Strong communication skills, both verbal and written.
• Strong understanding of concepts related to computer architecture, data structures, and standard programming practices.
• Demonstrated ability to tackle problems logically and taking the problem-solving initiative 
• Strong attention to detail.

Knowledge, Skills & Abilities:

• Bachelor’s degree or equivalent relevant work experience
• Experience in Retail organizations is highly desirable
• 5+ years of experience developing test cases, executing test scripts, and investigating defects
• 4+ years in QA efforts as part of technology projects
• Experience executing QA efforts using different project methods (e.g. waterfall, scrum, Kanban, lean, etc.) is required
• Strong knowledge with Jira, Confluence and Zephyr 
• Experience with Manhattan Order Management
• Experience with Selenium using Java and other QA automation tools
  

Physical Requirements:

• Sedentary work, prolonged periods of time working at a desk and on a computer. 
• Ability to communicate information and observe details at close range.
• Light to moderate lifting may be required

At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided by a culture that values keeping it simple and making it matter. J.Jill is an equal opportunity employer and is committed to providing an inclusive and professional workplace free from discrimination and harassment. All employment decisions at J.Jill are based solely upon business needs, job requirements and individual qualifications without regard to race, color, religion, sex, pregnancy and pregnancy related conditions, gender identity, gender expression, national origin, sexual orientation, sexual and reproductive health decisions, age, marital status, disability, genetic information, military or veteran status or any other legally protected status.  J.Jill provides reasonable accommodation to qualified individuals, in accordance with applicable laws.  If you need to inquire about an accommodation to assist with completing the application process, please email Talent.Acquisition@jjill.com