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Quality Assurance Coordinator (Apparel)

Quincy, Massachusetts

Req ID 2024-3990 Apply Now
Our Brand :

J.Jill is a national lifestyle brand that provides apparel, footwear and accessories designed to help its customers move through a full life with ease. The brand represents an easy, thoughtful, and inspired style that celebrates the totality of all women and designs its products with its core brand ethos in mind: keep it simple and make it matter. J. Jill offers a high touch customer experience through over 200 stores nationwide and a robust ecommerce platform. J.Jill is headquartered outside Boston.

Overview :

Executes the day-to-day tasks to support and assist the functions of the Quality Assurance team.  Work closely with internal cross-functional teams in Sourcing, Technical Design, Product Development, Color, Fabric, as well as with overseas offices, agents, and vendors. Contributes and collaborates to ensure products and fabrics meet all expected quality requirements and specifications.

Responsibilities :
  • Works closely with Quality Assurance Team on various data entry needs at different points in the product development process.
  • Accurately enter approved care/content in PLM (Product Lifecycle Management system).
  • Create, maintain and update various Excel spreadsheets tracking various aspects of the Quality Assurance process for Apparel and Accessories departments.
  • Assist in Wear-Test process – coordinate and distribution of samples, tracking results, assist in wash process and measuring.
  • Set up and maintain product folders for each season and carryover programs.
  • Organize and maintain approval submit and sample library as needed.
  • Assist in communication with agents and vendors to track flow of submits and necessary samples.
  • Maintain Quality Alert chart for any current quality callouts and track progress until issue is resolved and closed.
  • Review and correct as needed Catalog and Web copy content for Care and Fabric Content.

Qualifications :
  • Effectively communicate in written and verbal form
  • Ability to self-manage and prioritize workload
  • Work as a member of a team
  • Proactive problem-solving skills
  • Strong Computer skills: Word, Excel, Power Point, Outlook 
  • Detail oriented, flexible and highly organized to be able to work on multiple projects at once
  • Sense of urgency in managing time and accomplishing tasks
  • Strong desire to learn


  • Bachelor’s degree preferred
  • 2+ years work experience

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.

About Us :

At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided by a culture that values keeping it simple and making it matter. J.Jill is an equal opportunity employer and is committed to providing an inclusive and professional workplace free from discrimination and harassment. All employment decisions at J.Jill are based solely upon business needs, job requirements and individual qualifications without regard to race, color, religion, sex, pregnancy and pregnancy related conditions, gender identity, gender expression, national origin, sexual orientation, sexual and reproductive health decisions, age, marital status, disability, genetic information, military or veteran status or any other legally protected status.  J.Jill provides reasonable accommodation to qualified individuals, in accordance with applicable laws.  If you need to inquire about an accommodation to assist with completing the application process, please email

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Michele Lavanchy

I've been with J.Jill for over five years now. I've always loved fashion, so working for an omni-channel brand like J.Jill has always been the goal. I was recruited for an open Copywriter role and had the opportunity to move into a Senior Copywriter role about a year later. It's been great to learn a lot and grow within a Creative team. I love that I'm able to write for a brand that inspires women and to work collaboratively with other creatives.

Michele Lavanchy

Copy Manager


When joining J.Jill, you become part of a dynamic and talented team who wants to take your career to the next level. And, being in IT specifically, you can help us usher in a new era of modernization and transformation. Come be a part of the change we are creating!

Abhishek Ranjan

Director, Enterprise Architecture,
Integration & Master Data Management

Robin Mosher

What I love most about working here is our customer and getting her in trend-right pieces, seeing the products I assorted on customers, and hearing positive feedback on how much they LOVE the new collections.

Robin Mosher


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