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Benefits Administrator

Quincy, MA

Our Brand :

J.Jill is a premier omnichannel retailer and nationally recognized women’s apparel brand committed to delighting customers with great wear-now product. The brand represents an easy, thoughtful and inspired style that reflects the confidence of remarkable women who live life with joy, passion and purpose. J.Jill offers a guiding customer experience through more than 280 stores nationwide and a robust e-commerce platform. J.Jill is headquartered outside Boston.


Overview :

The Benefits Administrator performs a variety of duties related to the day-to-day administration of employee benefit programs, including but not limited to enrollment, eligibility, and record-keeping functions, as well as associate communications, for health/medical, dental, vision, life insurance and disability, voluntary benefits, flexible spending, health savings accounts, retirement, leaves of absence, and various other benefits programs.


Responsibilities :

  • Performs operational and transactional tasks required to administer company benefit programs, such as group health and welfare plans, life and disability insurance, leaves of absence, and 401k, for new hires, current and terminated associates.
  • Coordinates the distribution of informational materials related to employee benefits.
  • Serves as a primary contact for associates and managers regarding benefit related issues, questions and decisions regarding eligibility or other related topics.
  • Fields associate phone calls and responds to associate inquires by e-mail.
  • Maintains company’s internal website and HRIS system with current benefit plan information.
  • Resolves employee issues with insurance providers and other benefit administrators.
  • Works with vendors to support adminstration of healthcare plans, 401(k) Plan, FSA Plans, disability plans and leave of absence programs.
  • Performs benefits plan audits as needed to ensure internal systems and vendor databases are aligned.
  • Reviews and enters or approves associate information and changes into the various systems as required in a timely manner.
  • Works closely with HRIS and payroll staff to ensure integrity of information held in all records, including HR files and automated HRIS system.
  • Maintains absolute confidentiality at all times and responds to outside inquiries in accordance with Company policy and/or approval from HR department management.


Qualifications :
  • Experience with benefits area in a similar work environment handling a broad range of tasks in support of benefits administration.
  • Demonstrated proficiency at an intermediate level of computer skill using MS Excel and Word.
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Strong analytical skills for conducting reconciliations and data analysis.
  • Well organized with good attention to detail and demonstrated ability to handle multiple projects simultaneously.
  • Maintains excellent rapport with all J. Jill associates
  • Strong communication, organizational and customer service skills are required, coupled with a strong sense of urgency toward problem resolution.
  • Bachelor's degree or equivalent experience in Human Resources
  • 3+ years of benefits administration experience
  • Previous experience working with HRIS/Payroll systems; Workday experience preferred

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.


About Us :

At J.Jill, our success is guided by a culture that values the intrinsic art of creativity and the data science required to drive our future growth. We are collaborative and data-centric, with every associate focused on creating our customer’s unique experience and delivering results through our omnichannel business model. We embrace each other’s differences and unique perspectives and consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.


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  • Human Resources, Quincy, Massachusetts, United StatesRemove