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Senior Manager Human Resources - Tilton

Tilton, NH

Overview :

Provides comprehensive human resources guidance and support to our Tilton based location, which consists of our Distribution Center, Contact Center, and a team of Information Systems and Finance associates.  Manages a variety of HR functions, including talent acquisition, on-boarding, performance management, recognition programs, organizational development initiatives, compliance, and reporting.


Responsibilities :
  • Recruits regular and seasonal hiring needs for the Contact Center and Distribution Center. Partners with Talent Acquisition on staffing for Tilton Office associates.
  • Manages associate on-boarding and off-boarding.
  • Provides guidance and support to management as it relates to performance and associate relations.
  • Consults with management team to analyze and assess the HR needs of the organization and develops and implements strategies to meet those needs.
  • Manages service and performance recognition programs and events.
  • Partners with the Benefits department to manage ADA requests.
  • Coordinates annual performance management process.
  • Partners with Training and Development to develop and deliver talent development programs.
  • Disseminates information on behalf of the benefits department, and coordinates Tilton benefits and wellness programs and events.
  • Advises management on J.Jill HR policies and practices, and ensures compliance to state and federal labor laws. 
  • Effectively administers unemployment claims.
  • Generates metrics and data for workforce planning.

Qualifications :
  • Ability to prioritize and meet appropriate deadlines in a fast-paced environment while handling multiple tasks simultaneously.
  • Ability to develop effective consultative relationships.
  • Ability to drive business performance by utilizing knowledge of the business and the interrelationships to influence strategy and decision-making.
  • Ability to work with various levels of management and maintain a critical level of confidentiality.
  • Superior listening and communication skills (both verbal and written).
  • Knowledge of labor law.
  • Strong Word, Excel, and PowerPoint skills. Workday experience a plus.
  • PHR or SPHR certification preferred.
  • Knowledge and experience at a level normally acquired through the completion of a Bachelor's Degree.
  • 8+ years of human resources experience with significant staffing and associate relations experience, knowledge of labor law, problem resolution, and organizational development.
  • Experience with distribution or call center from a medium to large company with multiple locations preferred.

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  • Human Resources, Tilton, New Hampshire, United StatesRemove