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E-Commerce Scrum Master

Quincy, MA

Our Brand :

J.Jill is a premier omnichannel retailer and nationally recognized women’s apparel brand committed to delighting customers with great wear-now product. The brand represents an easy, thoughtful and inspired style that reflects the confidence of remarkable women who live life with joy, passion and purpose. J.Jill offers a guiding customer experience through more than 280 stores nationwide and a robust e-commerce platform. J.Jill is headquartered outside Boston.

Overview :

The E-Commerce Scrum Master leads the scrum of the E-Commerce team and also manages ecommerce workstream projects, as needed. In this role, you will facilitate daily stand-ups, grooming, sprint planning, and retro. You will also provide project management of ecommerce workstream of the omni-channel projects.

Responsibilities :
  • Works with product owners, development, QA, and other teams to help ensure execution alignment for Scrum teams
  • Facilitates Agile Scrum team execution
  • Supports the creation, refinement, and prioritization of user stories within a product backlog
  • Identifies and creates metrics that measure and report on team performance, backlog health, and continuous improvement
  • Administers metrics tracking and other duties on behalf of the team
  • Arranges and facilitates daily stand-up meetings and demos/retrospectives. Ensures quick inspection and proper use of an Agile process
  • Assists in the resolution of impediments to support the timely completion of sprint deliverables and escalate as needed
  • Maintains and helps to bring closure on RAID (risks, actions, issues, and decisions) items
  • Encourages and guides the adoption of Agile policies and procedures
  • Provides coaching on Agile practices and methods for assigned as well as other Scrum teams
  • Supports the implementation of improvement areas identified in team retrospectives
  • Fosters close cooperation across all team members
  • Ensures the work implemented by teams adheres to defined steps and procedures
  • Manages interdependencies between agile teams
  • Works with the Product Owner to support short and long-term release planning and to keep work backlog healthy and prepared for execution
  • Encourages cross-training and team support
  • Possesses good communication, analytical and presentation skills, problem-solving skills and learning attitude
  • Manages scrum team resources’ project hours
  • Prepares weekly progress report for leadership
  • Acts as a servant leader for multiple teams and their stakeholders
  • Anticipates and addresses potential or actual impediments to team delivery (barriers and logistic challenges)
  • Shoulders additional or changed responsibilities within the eCommerce technology team

Qualifications :
  • Bachelor’s Degree in Computer Science or other related field or equivalent experience
  • 5+ years of combined experience as a program/project manager and/or scrum master
  • 3+ years of experience as a scrum master
  • 1+ years of experience as a scrum master in the E-Commerce domain

Preferred Qualifications:

  • Scrum Master certification
  • Worked with the team that has onshore and offshore team members

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.

About Us :

At J.Jill, our success is guided by a culture that values the intrinsic art of creativity and the data science required to drive our future growth. We are collaborative and data-centric, with every associate focused on creating our customer’s unique experience and delivering results through our omnichannel business model. We embrace each other’s differences and unique perspectives and consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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