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Benefits Coordinator

Quincy, MA

Overview :

The Benefits Coordinator performs a variety of duties related to the day to day administration and communication of employee benefit programs, including enrollment, eligibility, billing and record-keeping functions for health and welfare, retirement, and various other benefit programs. This role also supports annual benefits open enrollment and wellness events.


Responsibilities :
  • Coordinates the distribution of all informational materials related to benefits.
  • Verifies eligibility informaton for associates and dependents.
  • Reviews and enrolls or enters associate information and changes into the various systems as required in a timely manner as needed.
  • Fields associate phone calls and monitors benefit e-mail box, responding to inquiries on a timely basis.
  • Maintains company’s internal website with current benefit plan information and coordinates with HRIS to maintain benefit information on HRIS system.
  • Assists associates in resolving issues with insurance providers and other benefit administration vendors.
  • Works with vendors to support adminstration of healthcare  plans, 401(k) Plan, FSA Plans, and Associate Discount Plan; distributes and maintains benefit communications for these plans.
  • Gathers data needed for monthly benefits billing and ensures accuracy and timeliness of payments.
  • Performs benefits plan audits as needed.
  • Works closely with HRIS and payroll staff to ensure integrity of information held in all records, including HR files and automated HRIS system.
  • Maintains absolute confidentiality at all times and responds to outside inquiries in accordance with Company policy and/or approval from HR department management.
  • Coordinates various wellness campaigns and benefits events.

Qualifications :
  • Experience with benefits area in a similar work environment handling a broad range of tasks in support of benefits administration.
  • Well organized with good attention to detail and demonstrated ability to handle multiple projects simultaneously.
  • Maintain excellent rapport with all J.Jill associates.
  • Strong communication, organizational and customer service skills are required, coupled with a strong sense of urgency toward problem resolution.
  • Team player with a positive attitude
  • Bachelor’s degree or equivalent experience in Human Resources
  • 2+ years of benefits administration experience
  • Proficiency with MS Word, Excel and Powerpoint

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  • Human Resources, Quincy, Massachusetts, United StatesRemove